Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use BrandlyPro.
Your personal information and brand data are never sold to third parties. Period.
All communications are encrypted in transit (TLS 1.2/1.3). Files and sensitive credentials are encrypted at rest.
Access, export, or delete your data anytime. Complete transparency and control.
By using BrandlyPro, you agree to this Privacy Policy. If you don't agree with any part of this policy, please don't use our services. We encourage you to read the full policy below for complete details.
When you sign in to BrandlyPro using Google Sign-In or connect Google services, we access certain data from your Google account. This section describes how we handle Google user data in compliance with Google API Services User Data Policy.
When you authenticate with Google, we access your Google account email address, display name, and profile picture. We do not request access to any other Google services such as Gmail, Google Drive, Google Calendar, or Google Contacts.
Google user data is used solely to create and manage your BrandlyPro account, authenticate your identity, and personalize your experience (e.g., displaying your name and profile picture). We do not use Google user data for advertising, AI model training, or any purpose unrelated to providing BrandlyPro services.
We do not share Google user data with third parties except as strictly necessary to provide BrandlyPro services (e.g., cloud infrastructure providers that host user accounts). Google user data is never sold, shared with data brokers, or used for advertising purposes.
Google user data is stored securely with all communications encrypted in transit (TLS 1.2/1.3). You may revoke BrandlyPro's access to your Google account at any time through your Google Account permissions settings (myaccount.google.com). You can also disconnect your Google account from BrandlyPro through your account settings.
When you connect your Facebook, Instagram, or Threads account to BrandlyPro, we access certain data from your Meta account. This section describes how we handle Meta user data in compliance with Meta Platform Terms and Developer Policies.
When you connect your Meta account, we may access your public profile information (name and profile picture), email address, and any Facebook pages, Instagram accounts, or Threads profiles you choose to connect. We only request permissions that are necessary to provide our services.
Meta user data is used solely to authenticate your identity, manage your BrandlyPro account, and provide features you have explicitly authorized (such as publishing content to your connected Facebook pages, Instagram accounts, or Threads profiles). We do not use Meta user data for advertising, selling to third parties, or any purpose unrelated to providing BrandlyPro services.
We do not sell, license, or share Meta user data with third parties, data brokers, or advertising networks. Meta user data is only shared with service providers strictly necessary to operate BrandlyPro (e.g., cloud hosting), and these providers are contractually prohibited from using the data for their own purposes.
Meta user data is stored securely with all communications encrypted in transit (TLS 1.2/1.3). You may disconnect your Meta account from BrandlyPro at any time through your account settings, which will revoke access tokens and stop further data access. You may also manage BrandlyPro's access through your Meta account settings at facebook.com/settings.
If you wish to request deletion of your Meta user data held by BrandlyPro, you can do so by contacting us at hi@brandlypro.com.
When you connect your LinkedIn account to BrandlyPro, we access certain data from your LinkedIn profile. This section describes how we handle LinkedIn user data in compliance with LinkedIn API Terms of Use and Developer Policies.
When you authenticate with LinkedIn, we may access your LinkedIn profile name, email address, profile picture, and any LinkedIn pages or organizations you choose to connect. We only request permissions that are necessary to provide our services.
LinkedIn user data is used solely to authenticate your identity, manage your BrandlyPro account, and provide features you have explicitly authorized (such as publishing content to your connected LinkedIn profile or pages). We do not use LinkedIn user data for advertising, AI model training, or any purpose unrelated to providing BrandlyPro services.
We do not sell, license, or share LinkedIn user data with third parties, data brokers, or advertising networks. LinkedIn user data is only shared with service providers strictly necessary to operate BrandlyPro, and these providers are contractually prohibited from using the data for their own purposes.
LinkedIn user data is stored securely with all communications encrypted in transit (TLS 1.2/1.3). You may disconnect your LinkedIn account from BrandlyPro at any time through your account settings, which will revoke access tokens and stop further data access. You may also manage BrandlyPro's access through your LinkedIn account settings.
If you wish to request deletion of your LinkedIn user data held by BrandlyPro, you can do so by contacting us at hi@brandlypro.com.
We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.
When you create an account, we collect your name, email address, company name, and billing information. For team accounts, we also collect information about team members you invite.
This includes brand profiles, logos, website content, business documents, strategic frameworks, customer data, and any other business information you upload or input into our platform.
All content you create using our AI workflows, including text content, images, hooks, strategic reports, and any files stored in your content library.
We collect information about how you use our services, including AI credit usage, feature interactions, chatroom conversations, and time spent on different sections of the platform.
IP addresses, browser types, device identifiers, operating system information, and referral URLs to help us provide and improve our services.
We use the information we collect to provide, maintain, and improve our services, and to communicate with you.
To provide our AI-powered brand intelligence services, process your content through our AI models, generate strategic reports, and deliver personalized recommendations.
We use aggregated, anonymized data to improve our AI models and platform functionality. Your specific brand data and content are never used to train models accessible by other users.
To manage your account, process payments, provide customer support, and communicate important updates about our services.
To understand usage patterns, identify popular features, and optimize platform performance.
To protect against fraud, unauthorized access, and other security threats, and to comply with legal obligations.
We do not sell your personal information. We may share your information only in specific circumstances outlined below.
We share information with trusted third-party service providers who help us operate our platform, including cloud hosting, payment processing, and customer support tools. These providers are contractually obligated to protect your information.
If you are on a team plan, information may be shared with other team members within your organization as configured by your account administrator.
We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of BrandlyPro, our users, or others.
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.
We may share information with your explicit consent or at your direction, such as when you choose to integrate with third-party tools.
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
All communications with our platform are encrypted in transit using TLS 1.2/1.3. Files such as images and videos are encrypted at rest using AES-256 server-side encryption. Sensitive credentials like OAuth tokens are encrypted before storage.
We implement access controls and authentication mechanisms to restrict access to your data to authorized personnel only.
Our platform is hosted on cloud infrastructure with standard security features provided by our hosting provider.
We review our security practices periodically and address identified risks to help protect your data.
In the event of a security incident affecting your data, we will notify affected users as promptly as reasonably possible.
We retain your information for as long as necessary to provide our services and comply with legal obligations.
We retain your account information for as long as your account is active. If you wish to delete your account and associated data, contact us at hi@brandlypro.com.
Your content, brand data, and creative assets are retained for as long as your account is active. Upon account deletion, this data will be removed.
Usage data such as credit consumption and feature interactions may be retained for product improvement and analytics purposes.
Certain information may be retained longer if required by law, regulation, or for the establishment, exercise, or defense of legal claims.
You have several rights regarding your personal information and how we use it.
You can access your data through your account dashboard. If you need to export or download your data, contact us at hi@brandlypro.com and we will assist you.
You can update your account information, brand profiles, and other data directly through our platform. If you encounter any issues, contact our support team for assistance.
You can delete specific content and brand profiles through the platform. To delete your entire account, contact us at hi@brandlypro.com and we will process your request.
If you wish to opt out of any communications, contact us at hi@brandlypro.com.
You may object to certain processing of your data. Contact us to discuss your specific concerns and available options.
Our platform integrates with third-party services to provide enhanced functionality.
We use secure payment processors to handle billing and subscription management. Payment information is processed directly by these providers and is not stored on our servers.
We use third-party AI services (such as OpenAI and Anthropic) to power content generation and analysis features. Your content may be sent to these providers for processing. We encourage you to review their respective privacy policies.
We may use analytics services to understand platform usage and improve our services.
Our customer support platform may process your communications with our team to provide better assistance and track resolution of issues.
We may transfer your information to countries other than where you reside, with appropriate safeguards in place.
Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate data protection standards are maintained.
All international transfers are protected by appropriate safeguards, including standard contractual clauses, adequacy decisions, or other legally approved mechanisms.
For users in the European Union, we comply with applicable data protection regulations and use approved mechanisms for trans-Atlantic data transfers.
Our services are not directed to children under 16, and we do not knowingly collect personal information from children.
You must be at least 16 years old to use our services. If you are between 16 and 18, you must have parental or guardian consent to use our platform.
If we learn that we have collected personal information from a child under 16, we will delete that information promptly. Contact us if you believe we may have collected information from a child.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.
We will notify you of any material changes to this Privacy Policy by email and through a prominent notice on our platform at least 30 days before the changes take effect.
Your continued use of our services after any changes become effective constitutes acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
We're here to help. Contact our privacy team if you have any questions or concerns about how we handle your data.